I just had this enlightening conversation at work:
Me: I need your health insurance id number so I can talk to them to get a number for the amount of medical bills they have paid out related to your accident.
Client: Well I don't know what ID number you are talking about but I can give you the ID number on my medical insurance card.
Me: That's exactly what I'm referring to. (In my head: you IMBECILE!!! God help us you have reproduced!)
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